Returns & Exchanges

At Vina of the Valley, we want you to be completely in love with your boutique finds. If your purchase isn't a perfect fit, we offer easy returns and exchanges within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

  • 2.
    Prepare Your Package

    Ensure all garments are in their original, unworn condition with tags attached, and place them securely in the original shipping mailer.

  • 3.
    Attach the Label

    Print the prepaid shipping label provided via email and affix it to the outside of your package, covering any previous delivery markings.

  • 4.
    Drop Off and Track

    Hand your package to the designated carrier and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of arrival.