Returns & Exchanges
At Vina of the Valley, we want you to be completely in love with your boutique finds. If your purchase isn't a perfect fit, we offer easy returns and exchanges within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Ensure all garments are in their original, unworn condition with tags attached, and place them securely in the original shipping mailer.
- 3.Attach the Label
Print the prepaid shipping label provided via email and affix it to the outside of your package, covering any previous delivery markings.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of arrival.
